How do I access the Medicare rebate?

First you’ll need to go and see your GP. They will determine whether you are eligible for a Mental Health Care Plan under the Better Access to Mental Health Care Initiative. If they deem it appropriate, your GP will write a referral and Mental Health Care plan to your chosen clinic. Please ensure that this is faxed or emailed to the clinic prior to your initial appointment so that your psychologist can familiarise themselves with your referral beforehand.

Following you have had your appointment and paid the fee, your psychologist will process your Medicare rebate for you. Please ensure that your current bank details are linked to your Medicare account to ensure a speedy processing of your rebate back into your account.

Your first GP referral is for up to 6 sessions. After these sessions are used, your psychologist will write a letter to your GP updating them of your progress. You will then need to meet with your GP to discuss your progress. Your GP can then refer you for additional sessions, totaling 10 claimable sessions in a calendar year.

What payments do you accept?

We accept all bank cards or bank transfers. We also accept payments through afterpay.

We are able to provide a reciept following payment for you to claim from your private health fun is needed.

What can I expect during my first session?

While all sessions and clients are unique, generally your first session will involve a discussion of what brings you to therapy and an assessment of your needs and goals. You can expect this process to be done collaboratively with your psychologist to ensure that your are comfortable with the outcome and plan for treatment.
For first sessions with children, depending on the age of the child, it is sometimes useful to meet with the parents or caregivers first. If you are unsure of what is best, please don’t hesitate to contact us prior to the initial session to discuss.

Do I need to bring anything?

Nope! As long as your referral has been received by your psychologist your just need to bring yourself/your child.

At Grounded You Psychology we have sensory tools for young and old, should you wish to make use of these. However, if you have anything that you find particularly soothing or comforting you are more than welcome to bring this. Some clients find it useful to take notes of things that come up between sessions and we encourage you to bring these along if this is something you find helpful.
For children’s sessions, we are able to provided toys and games to play with. However, as with adults, if there is something comforting or a favourite game or toy, we encourage you to bring these along.

We are able to provide you with water or tea, and you are welcome to bring along your own coffee or snack, whatever feels comfortable to you.

Where should referrals be sent?

Referrals can be faxed to (08) 6370 3191 or emailed to admin@groundedyou.com.au.

How do I book?

We do not have an onsite reception. If you wish to talk to us or make a booking, please ring or text us on 0468 563 873 or email admin@groundedyou.com.au. You can also book directly online.

Where can I have my sessions?

Our Grounded You Psychology clinic rooms are conveniently located in Tusmore, on Greenhill road between Portrush and Glynburn roads. There is ample free parking off of Greenhill road or street parking on Northumberland street. For those traveling by bus, stop number 12 Greenhill Road is just across from our location and stop 14 Northumberland road is a two minute walk down the road. Alternatively, we are a 10-15 minute walk from stop number 152 on Portrush road.

At Grounded You Psychology, we offer in person and telehealth appointments. Some appointment times are available for telehealth only. In person appointments can be changed to telehealth at anytime, for your convenience.

Due to the nature of pediatric therapy, children’s sessions are preferred to be in person, however this can be discussed with your psychologist at the initial appointment.

If you are an existing client and would prefer sessions outside, this is something that can be negotiated with your psychologist, with consideration of travel time and other appointments.